Massachusetts General Hospital · Photo: Kenneth C. Zirkel · CC BY 4.0
Rides to Boston Hospital Appointments from the South Shore
Getting to Mass General, the Longwood Medical Area or South Shore Hospital without driving or parking: how to book and when to book by the hour.
3 min read
For an appointment at Mass General, in the Longwood Medical Area or at South Shore Hospital, a car service picks you up at home, drops you at the right entrance and brings you back, so you don't have to drive into Boston, find a space in a hospital garage or ask a family member to take the day off. For short appointments, book by the hour and your driver waits; for long treatments, book two one-way rides and call when you are ready.
Here is how to plan it.
Where South Shore patients go
| Destination | From Hingham or Weymouth | Light traffic |
|---|---|---|
| Massachusetts General Hospital | about 16 to 17 miles | about 30 to 35 minutes |
| Longwood Medical Area (Brigham and Women's, Dana-Farber, Beth Israel Deaconess, Boston Children's) | about 16 miles | about 30 to 35 minutes |
| South Shore Hospital, South Weymouth | a few miles | 10 to 20 minutes |
From Scituate, Norwell or Cohasset, add 15 to 20 minutes to the Boston times. Morning appointments in Boston often mean driving in at rush hour, when the same trip can take an hour.
Why patients choose a car service
- No parking. Hospital garages in Boston fill up early and charge by the hour, and the walk from the garage can be long.
- Dropped at the right door. Big medical campuses have many buildings and entrances. Your driver takes you to the one on your appointment letter.
- No driving afterward. After a long day, eye drops or a tiring treatment, you sit back on the way home.
- Family can stay at work. A son or daughter can book the ride for a parent and still know who is driving and when.
Hourly or two one-way rides?
| Your appointment | Best booking |
|---|---|
| Under about two hours, like a consultation or a scan | By the hour: the driver waits and you leave when you are done |
| Several hours, like an infusion or a day of tests | Two one-way rides: call us when you are ready to go home |
| An appointment followed by errands | By the hour, with the pharmacy and other stops added |
See how hourly service works for the details.
What to tell us when you book
- The patient's name and mobile number, even if someone else is booking.
- The exact building and entrance, as written on the appointment letter.
- The appointment time. We plan the pickup so you arrive with time to check in.
- Anything the driver should know: a walker or cane, a wheelchair that folds into the trunk, or help needed getting in and out of the car.
- Whether someone will ride along. A companion is welcome, and you can choose a vehicle with room for both of you.
What a car service is not
We are a car service, not medical transportation. Our vehicles are cars, SUVs and vans, and our chauffeurs are professional drivers, not medical staff. If you need a wheelchair-accessible vehicle, a stretcher or medical help on the way, ask your care team about medical transportation.
Regular appointments
For a series of appointments, such as weekly treatments or physical therapy, send us the schedule and we can book the rides together. If the time of an appointment changes, call dispatch at (617) 372-5729 (Nour) and we move the ride. The office answers 24 hours a day.
Frequently asked questions
Can you pick up my parent and bring them home from an appointment?
Yes. Book the ride in your parent's name with their mobile number, and add yours in the notes. Our office follows every ride and you can call at any time to check on it.
What if the appointment runs late?
If you booked by the hour, the driver waits and the extra time is added. If you booked one-way rides, call us when you are ready and we send the car.
Do you go to South Shore Hospital as well as Boston?
Yes. We drive to South Shore Hospital in Weymouth, to every Boston hospital, and to medical centers anywhere in New England.
